Privacy Policy

1. Introduction

At KASDEALS Solutions Pvt. Ltd. ("KASDEALS", "we", "us", or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with our privacy practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password, profile picture, preferences
• Professional Information: Real estate license details, company affiliation, experience
• Financial Information: Payment card details, billing address, transaction history
• Property Information: Property details, images, documents for listings
• Communication Data: Messages, inquiries, support requests

2.2 Automatically Collected Information

We automatically collect certain information when you use our Services:

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages viewed, time spent, search queries, click patterns
• Location Data: General location based on IP address (with your consent for precise location)
• Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Information from Third Parties

We may receive information from:

• Social media platforms when you connect your accounts
• Business partners and affiliates
• Public databases and government records
• Analytics and advertising partners

3. How We Use Your Information

3.1 Primary Uses

• Provide and improve our Services
• Process transactions and manage subscriptions
• Facilitate property listings and searches
• Connect buyers, sellers, and agents
• Verify user identity and prevent fraud
• Provide customer support

3.2 Communication

• Send service-related notifications
• Provide property alerts and recommendations
• Send marketing communications (with your consent)
• Respond to your inquiries and requests

3.3 Analytics and Improvement

• Analyze usage patterns and trends
• Improve our Services and user experience
• Develop new features and services
• Conduct research and analytics

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contractual obligations to you
• Legitimate Interest: For our legitimate business interests, balanced against your rights
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

5.1 With Your Consent

We share information when you explicitly consent, such as:

• Connecting you with real estate agents or companies
• Sharing your contact information for property inquiries
• Publishing your reviews and ratings

5.2 Service Providers

We share information with trusted service providers:

• Payment processors (Razorpay, Stripe)
• Cloud hosting providers (AWS, Google Cloud)
• Analytics providers (Google Analytics)
• Customer support tools
• Marketing and communication platforms

5.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights and property
• Ensure user safety and prevent fraud
• Investigate violations of our Terms of Service

6. Data Security

We implement comprehensive security measures including:

• Encryption of data in transit and at rest (SSL/TLS)
• Regular security audits and penetration testing
• Access controls and authentication systems
• Employee training on data protection
• Incident response and breach notification procedures

We use PCI DSS compliant payment processors and do not store complete payment card information on our servers.

7. Your Privacy Rights

7.1 Access and Portability

• Access your personal data
• Receive a copy of your data in a portable format
• Know what information we have about you

7.2 Correction and Deletion

• Update or correct your personal information
• Request deletion of your account and data
• Remove specific pieces of information

7.3 Control and Consent

• Withdraw consent for data processing
• Opt out of marketing communications
• Control cookie preferences
• Restrict certain types of data processing

8. Cookies and Tracking Technologies

We use different types of cookies:

• Essential Cookies: Required for basic functionality
• Performance Cookies: Help us analyze usage and improve performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Account information is typically retained for 7 years after account closure, unless you request earlier deletion or longer retention is required by law.

10. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

11. Regulatory Compliance

We comply with applicable data protection laws including:

• Information Technology Act, 2000 (India)
• Digital Personal Data Protection Act, 2023 (India)
• General Data Protection Regulation (GDPR) for EU users
• California Consumer Privacy Act (CCPA) for California users

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email notification to registered users, prominent notice on our website, and in-app notifications. Your continued use of our Services after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or concerns, please contact us: